Consider these scenarios, each from a different organization, and the unfortunate, but logical, conclusions that can be drawn from each one: A lowest-level manager is disparaged by the other managers in her group because her... Continue reading
Senior executives usually work at having strong relationships with their team members -- but surprisingly often, they don’t focus as strongly on their relationship with their team as a whole. What’s even more curious is... Continue reading
Seeking the “wisdom of crowds” is quite popular right now, and I’ve always believed in scanning the room to get the “sense of the group.” I’m also a big proponent of the value of teamwork... Continue reading
Since the Super Bowl I’ve been thinking a lot about Coach Mike Tomlin. Football is not my sport (people knocking each other down on purpose?!?), so I’ve never been that interested in the Super Bowl,... Continue reading
A reader of How to Get Your Point Across without Poking a Hole in Anyone and Q&A About Talking Side by Side sent in a sort of counterpoint question: How do you avoid having a... Continue reading
En route to a client for a couple of days of leadership and team development, the weather was simultaneously fierce and changeable as forecast. Amid dark thunderclouds and pelting rain were startling outbreaks of sun... Continue reading
It was almost like watching a train wreck of two separate cultures, or two sets of generational expectations. One was eager and striving, the other, dictatorial and autocratic, although cloaked in a sort of benevolent... Continue reading
After the Yankees’ George Steinbrenner died, a piece ran in the New York Times with the subtitle: “His employees may not have liked it but George Steinbrenner had a point. Brashness and entitlement are essential... Continue reading
I was on an early morning flight from JFK to LAX, trying to catch up on my reading, while most passengers snoozed. Suddenly there was a burst of laughter coming from the window seat one... Continue reading
I watched a woman wrestle with a printer the other day. Unfortunately, the printer was winning. No surprise. The toothpick she had been using as a shim to hold the printer cover in place would... Continue reading
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