I’m lucky that none of my direct clients try to “motivate” their team members through fear—or at least, not intentionally. Many employees experience some level of fear just from being part of a power hierarchy... Continue reading
One of my clients was distressed about how much his new boss was pressuring him. His boss kept loading him up with multiple new initiatives and demands to increase his team’s performance with no apparent... Continue reading
How can you decide when and how to get involved in a work conflict? Even if right is on your side, and you have a high enough level of hierarchical power, two assessments will help... Continue reading
This post originally appeared on Forbes. Sometimes you just can’t resolve a conflict completely, even if it’s a righteous one. Maybe your boss refuses to cough up the resources you need for your people. Or... Continue reading
It can be quite startling to recognize how often leaders and other people with authority and status behave ineffectively. Their difficulties can be interpersonal, as when a leader shows favoritism to specific individuals or groups... Continue reading
After months of working together, Steve really thought he and his boss, Mitch, had come to an understanding: Mitch would focus on strategy and marketing while Steve would handle day-to-day operations and virtually all communication... Continue reading
Here’s a situation that no one wants to be in. Let’s say you report to the founder/CEO of a startup. The founder has no management experience and the startup has grown beyond a size they... Continue reading
This post originally appeared on Forbes. Most of us believe that being in a successful relationship with our boss, colleagues or subordinates means we understand each other well and feel aligned and in sync on—well,... Continue reading
Last week, a client asked me this question: “Is it okay to hire my friend/cousin/other connected person in my ecosystem?” I replied that it could be terrible–particularly if and when the job comes to an... Continue reading
An executive asked me the other day, “When a company hires you to fix a problem, what do you look for?” It varies from organization to organization, but I described a pretty typical set of... Continue reading
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