Tag: leadership
Advice in Six Steps to Help You Handle the Challenge of Behavior Change
Leaders often find that it’s harder than they expected to get people to change their behavior—not only to ask them to change, but also to explain how to make the actual change. Many execs are... Continue reading
Afraid You’re Being Manipulated? Advice on What to Watch for and Try
Last week I heard from several executives about colleagues trying to manipulate them to behave differently or make certain decisions favorable to the manipulators. I’m not sure if these instances were coincidental or if something... Continue reading
How to Help Yourself Move Forward If Your Heart Is Being Paralyzed by Empathy
The other day I ran into a colleague I hadn’t seen for a while. As she started telling me about a recent family tragedy, her eyes welled up with tears, and mine immediately did the... Continue reading
In HBR: How to Prepare the Next Generation to Run the Family Business
This post originally appeared on HBR.org. Statistics on family-owned and -operated businesses show that although as many as one-third of family businesses transition to second-generation leadership, in the last five years, that number has dropped to... Continue reading
Powerful Approaches to Help You Work With Difficult People Who Frustrate You
This post originally appeared on Forbes. Sometimes it feels like the workplace is where the most difficult people are. It’s hard to find lasting solutions to the feelings of stress and tension that come from... Continue reading
How to Build Your Compassion to Be a More Effective Leader
“Can you be a good-to-great leader without being compassionate?” Russel Lolacher asked me during our wonderful conversation for his Relationships at Work podcast. It’s a tough-minded and practical question given the current challenges in many... Continue reading
Use This Strange But Effective Technique to Work with a Difficult Person
I’m often asked how it’s possible to collaborate—or even cooperate—with someone who’s belligerent, unpleasant, unfair, or inflexible. Sometimes people ask about a technique I share in my TEDx talk, “Why There’s So Much Conflict at... Continue reading
Why I Absolutely Hate the Term “Quiet Quitting”
Have you heard much about “quiet quitting” yet? It’s roughly defined as employees being unwilling to give more than 100 percent or go above and beyond their specified job duties. It implies that if employees... Continue reading