Tag: management
Everyone’s Unique. If You Want Results, Treat Them That Way
“How do you actually work with the people you coach?” asked a senior human resources officer and prospective client. I explained a variety of scenarios based on my current roster of clients. “Everyone is different,”... Continue reading
Why I Think Discredited Personality Assessments Have Value
When an opinion piece that was skeptical about personality tests appeared in the New York Times recently, I knew I was going to have to write about it, and hoped it wouldn’t be too painful.... Continue reading
How to Work with a Leader Who’s Consistently Unclear
No matter how high up you are in your organization, it’s frustrating when your boss thinks they’re being perfectly clear about plans, goals, and premises, but you know there are details they’re unaware of, concerns... Continue reading
How to Shift from Asking for Trust to Being Trustworthy
Twice in the last couple of weeks, senior leaders have asked me for examples of trust-building exercises, or instructions for running trust facilitations, as a way to create trust among a group of people who... Continue reading
In Forbes: Here Are 3 Ways HR Can Improve Its Credibility
This article originally appeared on Forbes. HR leaders have a tough job: They have to make and enforce rules that protect the organization, while simultaneously supporting employees as people. These responsibilities can often be in conflict,... Continue reading
How to Be Your Own Best Colleague
For years, we’ve heard that it’s crucial to have a friend at work. I’ve seen it in my own practice: Whenever I interview groups of employees, in very different kinds of organizations, I ask, “What’s... Continue reading
In European Financial Review: Why Leaders Fail to Make Succession Plans – And What to Do About It
This article originally appeared on The European Financial Review. Boards and executive teams may lament the lack of a succession plan for the business, but struggle to find the time or approaches that will ensure... Continue reading
In HBR: Managing an Underperformer in a Family Business
This article originally appeared on hbr.org. In family businesses, leaders sometimes make hiring and staffing decisions based on relationship and obligation as much as on competence and experience. After all, one purpose of these firms is... Continue reading