One of my clients was distressed about how much his new boss was pressuring him. His boss kept loading him up with multiple new initiatives and demands to increase his team’s performance with no apparent... Continue reading
How can you decide when and how to get involved in a work conflict? Even if right is on your side, and you have a high enough level of hierarchical power, two assessments will help... Continue reading
Have you ever worked with someone who had so much trouble being confronted or found in the wrong that they would create a deflective smokescreen of issues to avoid accountability? And if so, did you... Continue reading
It can be quite startling to recognize how often leaders and other people with authority and status behave ineffectively. Their difficulties can be interpersonal, as when a leader shows favoritism to specific individuals or groups... Continue reading
After months of working together, Steve really thought he and his boss, Mitch, had come to an understanding: Mitch would focus on strategy and marketing while Steve would handle day-to-day operations and virtually all communication... Continue reading
This post originally appeared on Forbes. Most of us believe that being in a successful relationship with our boss, colleagues or subordinates means we understand each other well and feel aligned and in sync on—well,... Continue reading
Last week, a client asked me this question: “Is it okay to hire my friend/cousin/other connected person in my ecosystem?” I replied that it could be terrible–particularly if and when the job comes to an... Continue reading
An executive asked me the other day, “When a company hires you to fix a problem, what do you look for?” It varies from organization to organization, but I described a pretty typical set of... Continue reading
We bring a lot of mental and emotional “stuff” to our conflicts—things that we do without thinking about them consciously. I’ve thought a lot about this “unattended baggage” since my wonderful chat with Richard Atherton,... Continue reading
Before taking on a new coaching client, I asked his boss if she thought he really wanted to change. I told her I wasn’t interested in working with him unless he was willing to change... Continue reading
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