Tag: management
How Much Safety Net Is Actually Necessary to Support Successful Performance?
One of my clients has been frustrated by a difficult situation that you may have experienced too: a decent but not great employee doesn’t meet expectations consistently. When my client gives this employee feedback, they... Continue reading
In HBR: Why People Lie at Work — and What to Do About It
This article originally appeared on Harvard Business Review. When you’re a leader, you rely on your team members to tell you the truth so you can make thoughtful decisions and feel confident that you know... Continue reading
In Forbes: How To Make Sure Disruptions Won’t Stall Your Progress
This article originally appeared on Forbes. The last 12 months of pandemic, economic upheaval, and societal violence have thrown countless people and businesses off course. Even if you’ve had the good fortune to do work... Continue reading
How to Get Your Rising Employees Ready for Leadership Roles
A faithful reader asked me how to prepare employees for succession. This is a major issue in all kinds of organizations, but it’s particularly relevant for those with declared intentions to promote from within. Promoting... Continue reading
How to Think About It When a Teammate Cancels a Commitment with You
In the last 10 days, two different people have each “bumped” me twice: one was a TV producer who wanted to interview me and the other was a top exec who wanted me to interview... Continue reading
How to Develop Your People Even When You Have No Time
During our Zoom meeting last week, a client was worrying about how little attention he’s given to the formal development of his team members in the last year. He wants them to progress, and he... Continue reading
In Forbes: How To Use Corporate Culture To Help Get The Results You Want
This post originally appeared on Forbes. From time to time, clients ask me to help them benchmark their culture and business processes against other companies. Sometimes it’s possible to compare processes, particularly if the activities... Continue reading
How to Work on Tough Problems Without Insulting Anyone
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading