This post originally appeared on Forbes. It’s widely understood that workplace diversity is a positive productivity factor. Given that many organizations now set and measure diversity targets, why aren’t diversity programs more effective? And why do even... Continue reading
Are you a manager or leader who dreads doing annual performance appraisals? If so, you’re definitely not alone. Many current evaluation systems are demoralizing: They don’t get across much information of value, often because they’re... Continue reading
Even in today’s tight labor market, it is sometimes very clear that an employee is on the way to losing their job unless they significantly change their behavior. When this happens, it’s especially important for... Continue reading
One of my clients has been frustrated by a difficult situation that you may have experienced too: a decent but not great employee doesn’t meet expectations consistently. When my client gives this employee feedback, they... Continue reading
This article originally appeared on Harvard Business Review. When you’re a leader, you rely on your team members to tell you the truth so you can make thoughtful decisions and feel confident that you know... Continue reading
This article originally appeared on Forbes. The last 12 months of pandemic, economic upheaval, and societal violence have thrown countless people and businesses off course. Even if you’ve had the good fortune to do work... Continue reading
A faithful reader asked me how to prepare employees for succession. This is a major issue in all kinds of organizations, but it’s particularly relevant for those with declared intentions to promote from within. Promoting... Continue reading
In the last 10 days, two different people have each “bumped” me twice: one was a TV producer who wanted to interview me and the other was a top exec who wanted me to interview... Continue reading
During our Zoom meeting last week, a client was worrying about how little attention he’s given to the formal development of his team members in the last year. He wants them to progress, and he... Continue reading
This post originally appeared on Forbes. From time to time, clients ask me to help them benchmark their culture and business processes against other companies. Sometimes it’s possible to compare processes, particularly if the activities... Continue reading
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