“I love your prints!” I said to the two brightly attired women who were exiting the lobby of my office building just ahead of me. “You look wonderful together!” They were startled -- and delighted!... Continue reading
One day last week, in New York City for meetings, I was waiting in line at a subway MetroCard machine, and noticed that the woman behind me was practically vibrating with anger and frustration. Technically,... Continue reading
Whether you’re a corporate exec, a midlevel manager, or an independent striver -- and whether you want to start a success or grow one -- you need to be able to meet the market. Figuring... Continue reading
Failure isn’t always preventable. Sometimes truly disastrous things happen. But failing isn’t always the end of the world. For some people, it’s the start of success. Traditionally, failure had a moral cast. If you failed,... Continue reading
Earlier this month, I had a funny correspondence with a favorite client. He claimed to have returned from vacation “to a clean desk with a relatively clear mind.” I gave him full credit for his... Continue reading
Trump. The very name encapsulates his behaviors: to outdo, undermine, outmaneuver, and win. The word isn’t exactly synonymous with teamwork, collaboration, or shared success. Not surprisingly, it’s tough working with someone who has Trump’s aggressiveness... Continue reading
Most new hires at senior levels come in full of ideas, gumption, and, perhaps, a tacit assumption that things must not have been going perfectly before they were hired. They arrive believing they are going... Continue reading
How do you demonstrate credibility with your team members, colleagues, and boss so that they’ll have confidence in you? The biggest chunk of credibility is keeping your commitments. It’s not enough to appear -- or... Continue reading
Self-improvement can seem like too much work if you don’t feel strong enough or you’re not quite sure you’re worth the investment. People in Western cultures often find it difficult to be kind to themselves.... Continue reading
Some executives are too hard on themselves. They anticipate failure or disaster when all they’re really facing is the relentless, ongoing effort that’s necessary for leadership and management success. They let fear and anxiety take... Continue reading
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