No matter how important it is to take everyone’s feelings into account, it’s still not reasonable to expect tears, shouts, or clenched jaws in the workplace every day. Excessive or poorly directed emotions get in... Continue reading
Emotions in the workplace: You may not like them, but they’re there, all right, and you can’t just wish them away. “Feelings and emotions” reminds me of those “ring around the collar” ads for Wisk... Continue reading
Anyone who says feelings have no place in the workday might as well say that breathing has no place in the workday. A human without either one is a corpse. The ability to use emotions... Continue reading
It’s so much easier to critique what you can see than it is to conceptualize something that doesn’t exist yet. Michelangelo said, “Every block of stone has a statue inside it, and it is the... Continue reading
If you suspect you’re an excessively reactive manager, you may wonder how to slow things down to help yourself work more effectively and not disrupt your team so much. And you may worry how you... Continue reading
New Year’s resolutions often don’t work because we get a little distracted, lose focus, lack persistence, or slack off. Sometimes we let events or other people’s needs get in the way. But all too predictably,... Continue reading
Numerous studies -- and most people’s personal experiences -- show that New Year’s resolutions generally don’t pan out. They’re typically broken within a few weeks and forgotten by March. But that doesn’t mean that you... Continue reading
The body’s fight-or-flight reactions are a good guide to our true perceptions of a confrontation’s level of safety or danger. Learning to check and manage our physical reactions is essential to both our effectiveness and... Continue reading
Change is often seen as creative and necessary. It can be invigorating, in the sense of a fresh start. But change is also almost irrepressibly hard. When we first try to give up a personal... Continue reading
Nobody enjoys being critiqued, corrected, or criticized. It’s hard to hear that we’re not good enough, or that we’re not okay just the way we are. It’s hard even when we’ve asked for the feedback... Continue reading
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