Most employees want to know where their leaders are headed before they’ll follow with energy and enthusiasm. When they can’t tell where you’re going or how you plan to get there, they’ll feel like they’re... Continue reading
Is it really possible to do good work with managers who are unwilling to accept and absorb bad news? What can you do if you’re the subordinate, colleague, or boss of someone who’s avoidant at... Continue reading
In last week’s post, Don’t Threaten Me with the Truth, I suggested that managers make themselves ineffectual when they try to avoid the bad news that is part of all organizational and business life. Executives... Continue reading
On a recent trip through yet another airport, I passed a man whining into his phone: “I cannot take any more bad news! I cannot!” It’s possible that he was having a terrible conversation about... Continue reading
The last few blogs have covered various kinds of typical workplace dramas and their instigators: The eager beaver type who’s “overwhelmed and overreacting;” The intelligent, intense, easily triggered “conspiracy theorist;” The “perfect victim,” who’s always... Continue reading
Many workplaces have a person like Ermengarde, who’s an excellent worker and a dedicated employee in her own right, but often takes it upon herself to bring to management the concerns and complaints of other... Continue reading
“I’m a victim! I’m a victim!” Have you dealt with someone who sounds like that -- maybe not as clearly, but just as dramatically? For Perfect Victims, everything that goes wrong is the result of... Continue reading
Most human relationships involve subtext: What you see on the surface is rarely everything that exists. But if you’ve ever worked with someone like Englebert, you know how an innocuous comment about some administrative matter... Continue reading
At some point in our careers, we’ve all crossed paths with people who create unnecessary drama as part of their daily workplace routine. “Valentina” is a pretty typical example. Valentina believes she has to get... Continue reading
How can you keep yourself from getting hooked by employee drama -- especially if you’re a hero type who naturally likes riding to the rescue? It’s particularly difficult if dealing with an urgent or incendiary... Continue reading
Want help coping with conflict?
Download your free Field Guide to help you identify and resolve interpersonal conflicts. You’ll also get Liz’s monthly Workplace Wisdom emails from which you can unsubscribe at any time.