On a recent trip through yet another airport, I passed a man whining into his phone: “I cannot take any more bad news! I cannot!” It’s possible that he was having a terrible conversation about... Continue reading
You know this bit of slapstick comedy: A guy carrying a long plank on his shoulder spins around and without realizing it, whacks another guy in the head. Sometimes the second guy ducks, only to... Continue reading
The Thanksgiving holiday affords us a lovely opportunity to acknowledge the things we’re grateful for. At some holiday gatherings, it’s a tradition to go around the table — or around the house, if the table... Continue reading
One of the most straightforward ways to show people that they really matter is to maintain contact with them when they’ve had a hard time, are going through a rough patch, or have suffered a... Continue reading
On a two-way, two lane stretch of road in the Berkshires, the kind that’s dotted with numerous one- and two-story industrial and commercial buildings, we passed a structure that had a large local bank logo... Continue reading
Let’s say your team feels deeply connected to you, and all team members are committed to the same things you’re committed to. Your team feels comfortable enough with you to express any disagreement they have... Continue reading
As a Connected Leader, you’re usually open to hearing whatever your team members have to say. You know them well and you’re skillful about encouraging them to speak. The challenge is to be able to... Continue reading
“Good evening, Ladies and Gentlemen, and welcome aboard our flight, leaving Port Columbus, Ohio, this evening on its way to New York’s La Guardia airport. Our flight time will be one hour and forty minutes.... Continue reading
Emotions in the workplace: You may not like them, but they’re there, all right, and you can’t just wish them away. “Feelings and emotions” reminds me of those “ring around the collar” ads for Wisk... Continue reading
Anyone who says feelings have no place in the workday might as well say that breathing has no place in the workday. A human without either one is a corpse. The ability to use emotions... Continue reading
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