Category: Self-Mastery
A Thirst to Engage
Another flight, another aisle seat. We’re on time, the middle seat is empty, and I’m happily organizing myself for a week with my lovely client in Southern California, anticipating blue skies and pleasantly crisp mornings... Continue reading
Plowing Through: Five Steps to Recovering Your Equilibrium
I’m starting to calm down after experiencing a huge, frustrating waste of time caused by inadequate planning and coordination for infrastructure requirements, as well as a lack of insight into human behavior. Let me turn... Continue readingListening for the Sound of Another’s Voice
Every listener makes assumptions, and the risk of misinterpretation is always present. As speakers, we expect that listeners understand not just the words we’re saying, but our intent -- where we’re coming from and what... Continue readingWhen You Can’t Bear to Listen
And a final question from The Listening Post, with a slight twist from a skillful reader: “I have to be physically present and look like I’m listening to someone I’d rather not deal with, but... Continue readingHow Can I Listen to Someone I’d Rather Not Hear
Here’s the other popular reader response to the series The Listening Post: What if you don’t think the other person is worth listening to? Or you don’t like or trust them? Harsh questions, these. The... Continue readingWhy Should I Listen to You?
In response to my short series The Listening Post, multiple readers wanted to know why they should bother to listen to someone who demonstrates poor listening techniques themselves. Why should I listen to someone who... Continue reading
The Listening Post, Part III: Readers Ask for Extra Help
Most of the (numerous!) questions that readers have written to ask me about listening are actually about the relationships within which the listening occurs -- or doesn’t. I address some of those questions in Why... Continue reading
The Listening Post, Part II: Receptivity and Responsiveness
Tom Peters, the well-known consultant, business writer, and speaker referred to as “the Red Bull of management thinkers,” tweets at least once a month about the fact that excellent listening is a strategic differentiator. Peters... Continue reading