When leaders make decisions skillfully, everyone on the team wins. But when leaders are poor decision-makers, the team’s performance and culture suffer, and individual team members can lose confidence and become disengaged. Unfortunately, though, team... Continue reading
I just heard from a middle manager who vented about her senior leaders’ lack of response after she made them aware of certain problems. She wondered if there were better ways to explain challenging circumstances... Continue reading
In the Harvard Business Review article “How Facebook Tries to Prevent Office Politics,” Jay Parikh, Facebook’s global head of engineering and infrastructure, advises against hiring “empire builders, self-servers, and whiners” -- even if they’re also... Continue reading
In business, as in politics, I’ve watched many decision-makers accept simplistic solutions, seduced by promises that, based on either evidence or logic, aren't at all likely to turn out nearly as well as they sound.... Continue reading
During a recent visit to a client company, I spent time with two different leaders whose initiatives weren’t progressing satisfactorily. The first leader was chatty and made sweeping motivational statements. Her team was deeply committed,... Continue reading
A newly hired VP called me the other day, expressing frustration with her indecisive and apathetic colleagues. My unspoken response was: “They’re not even strong enough to be a Team of Rivals.” When a leadership... Continue reading
Consensus sounds so nice: Everyone agrees and moves forward together. Kumbaya! Seems like a good thing, right? But here’s how one client described the way his company practices consensus (with my italics): “We have to... Continue reading
Bringing a new person on to the team almost always takes more work than expected. No matter how senior your team is, it can take significant effort to get the new person integrated with the... Continue reading
When a new executive joins your team, it can be frightening and frustrating. Their new ideas may not mesh with the current culture, strategy, or environment. You wish they understood how the company really works,... Continue reading
Urgency in the workplace has crucial uses -- and some destructive misuses. Yes, urgency may be exactly what’s needed to confront an actual emergency, serious risk, or persistent negative circumstance. But too many managers and... Continue reading
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