Tag: emotional intelligence
How to Choose Acceptance as an Effective Way to Take Feedback
Most of us have trouble accepting feedback and criticism without behaving at least a little pridefully or defensively, or actually going on the attack. And even though I write and coach about it, I’m only... Continue reading
Some People Manage by Fear. Here’s How to Face Them
I’m lucky that none of my direct clients try to “motivate” their team members through fear—or at least, not intentionally. Many employees experience some level of fear just from being part of a power hierarchy... Continue reading
It’s Never Good to Tell Your Boss “I Can’t.” Try These Approaches Instead
One of my clients was distressed about how much his new boss was pressuring him. His boss kept loading him up with multiple new initiatives and demands to increase his team’s performance with no apparent... Continue reading
Ways to Handle People Who Try to Frighten You Off When They’re Under Pressure
Have you ever worked with someone who had so much trouble being confronted or found in the wrong that they would create a deflective smokescreen of issues to avoid accountability? And if so, did you... Continue reading
How to Help an Emotionally Unregulated Boss Who Needs Feedback
Here’s a situation that no one wants to be in. Let’s say you report to the founder/CEO of a startup. The founder has no management experience and the startup has grown beyond a size they... Continue reading
Surprise! No Need to Stop Cursing Completely. But Try It This Way Instead
[Please note: Some examples of profanity are used in this piece.] Have you ever worked in a place where people swear a lot? Sometimes a senior leader has a habit of profanity, or it could... Continue reading
How Courageous Employees And Leaders Can Put Anxiety To Good Use
This post originally appeared on Forbes. Don’t be surprised if you recognize yourself in the pages of The Anxious Achiever: Turn Your Biggest Fears Into Your Leadership Superpower by Morra Aarons-Mele. Most of us are anxious in some... Continue reading
How to Help People Change When It Isn’t Their Idea
Before taking on a new coaching client, I asked his boss if she thought he really wanted to change. I told her I wasn’t interested in working with him unless he was willing to change... Continue reading