Tag: emotional intelligence
When Departments Fight, Is It More About the People or the Work?
If interdepartmental disagreements are not part of your daily life, you can skip reading this piece. But I hear about these situations frequently, and two cases of this kind of dispute came my way just... Continue reading
Why Let Automatic Emotional Habits Lead You Astray? Think This Way Instead
In an odd coincidence last week, three different clients described the difficulties they’re experiencing because of their dislike for or distress about someone they work with. The circumstances in the three cases were quite different,... Continue reading
The Surprisingly Meaningful Difference Between Asking for Ideas and Questions
The pandemic has created many opportunities to see senior execs in action as they work to galvanize their teams, present new goals, and push for accomplishment and accountability, and I happened to notice two very... Continue reading
What If Your Team Suddenly Has More Growth Than It Can Handle?
Even in a global crisis, not all organizations lose business. Some face significant growth instead. When growth is drastic or continues for a long period, leaders should be on the lookout for people who are... Continue reading
4 Ways To Handle Yourself When You’re Upset And You Still Need To Work
This article originally appeared on Forbes. Some people believe that you shouldn’t bring the baggage from your life with you to your job. But sometimes it’s something or someone at work that is the source... Continue reading
How to Think About It When a Teammate Cancels a Commitment with You
In the last 10 days, two different people have each “bumped” me twice: one was a TV producer who wanted to interview me and the other was a top exec who wanted me to interview... Continue reading
How to Work on Tough Problems Without Insulting Anyone
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading
How to Face Failure: You Can Damage or Strengthen Your Business
We all deal differently with setbacks and disappointments. But it’s a lot easier to work with people who face the reality of the experience and figure out straightforward, practical ways to bring their teams and... Continue reading