This post originally appeared on Forbes. As leaders, our ability to respond to pressures like interdepartmental conflict and new governmental regulations directly affects how we work with subordinates, colleagues and other stakeholders. Yet our obliviousness... Continue reading
Most of us have trouble accepting feedback and criticism without behaving at least a little pridefully or defensively, or actually going on the attack. And even though I write and coach about it, I’m only... Continue reading
We’re all familiar with people who don’t take feedback well, who close up like a clam or justify their behavior vociferously. In the last couple of weeks, though, I’ve seen two distinct responses to receiving... Continue reading
Leaders often find that it’s harder than they expected to get people to change their behavior—not only to ask them to change, but also to explain how to make the actual change. Many execs are... Continue reading
It can make anyone, no matter how senior or experienced, nervous when they have to give feedback to someone higher up on the chain, someone who has power over them. No wonder! Start with the... Continue reading
One of my clients has been frustrated by a difficult situation that you may have experienced too: a decent but not great employee doesn’t meet expectations consistently. When my client gives this employee feedback, they... Continue reading
Last week, a client remarked, “You know, this may not be over till next summer.” He told me he’d installed a new door to his home office nook because his constant video meetings were disruptive... Continue reading
This article originally appeared on Forbes. Particularly when they’re under pressure, leaders must be willing to face two important problems: connecting with their true selves, and listening deeply to their stakeholders, especially their employees, according to Hortense... Continue reading
In many organizations, it’s tough to see where career growth will come from. Maybe your boss isn’t going anywhere soon, and there don’t seem to be any useful lateral opportunities at the moment. It isn’t... Continue reading
This article originally appeared on hbr.org. While a majority of employers believe that that their employees will return to their workplaces after Covid-19’s impact diminishes, working from home isn’t going to disappear. The reality is that a huge... Continue reading
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