This article originally appeared on hbr.org.
While a majority of employers believe that that their employees will return to their workplaces after Covid-19’s impact diminishes, working from home isn’t going to disappear. The reality is that a huge number of people were already working from home (almost 10 million workers in the U.S. in 2019); that number is only likely to rise post-pandemic. As the manager of a remote team, you can’t afford to ignore underperformance from remote workers, whether they’re temporarily at home, working in local branch offices, or half a world away.
Although you might assume that managing an underperformer in a remote environment would be more challenging (who wants to have a series of difficult conversations over Zoom?), there’s actually an upside. You may actually be more effective in handling the situation because you have to plan and structure your interactions, rather than catching up in the hallway or waiting for them to stop by when you’re in the office. Here are five things you can do to help remote underperformers improve their game.
Onward and upward —