During his podcast, The Soul of Business, Blaine Bartlett asked me about my method for assessing conflict and other problems; I described some of the questions I use to start to identify what’s actually happening... Continue reading
Even in the best of times, no boss looks forward to giving feedback to an underperforming employee. In a pandemic—with people working remotely, home-schooling, care-giving, and, more recently, processing the protests—it’s even trickier. The usual... Continue reading
This article originally appeared on Forbes. How can you become your best self as a leader? Doug Conant, former CEO of Campbell Soup Company, former president of Nabisco Foods and former chairman of Avon Products may have... Continue reading
The majority of your team members are likely to be more stressed right now than you’ve ever known them to be. You’re probably more stressed too. Even the most even-keeled pros may be feeling more... Continue reading
I haven’t yet seen anyone make a connection between Derek Chauvin, who murdered George Floyd, and chauvinism. Ex-Officer Chauvin murdered Mr. Floyd almost casually, as if he had all the time in the world and... Continue reading
This article originally appeared on Forbes. From time to time, organizations face drastic challenges, whether they have to struggle to stay afloat or suddenly have more demand than they can manage comfortably. But even after any... Continue reading
What role does fear play in conflict, and how can we overcome it to address a disagreement? I talked about this with Christina Eanes for the Quit Bleeping Around podcast. Keep Things in Proportion Conflict... Continue reading
This article originally appeared on hbr.org. Whether business is booming or your organization is in the midst of a tough time, a crucial aspect of risk management is ensuring that your organization has bench strength — that employees... Continue reading
Part of the challenge of being in conflict is that we can become very self-focused: We wonder why this is happening to us and how can we protect ourselves. That self-focus often leads us to... Continue reading
As a consultant and executive coach, I try to listen very carefully to what people are saying. I listen to understand their concerns, gain deeper insights into who they are as individuals, and find the... Continue reading
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